About us

Mr Pool Man is Australian owned and family-operated with over 30+ years of experience. Mr Pool Man started as Water Wise Pool Services back in 1998, when Hardy Hintze (Dad) stepped out of a national sales role from the corporate world to start his own pool maintenance business and live the self-employed dream. “What a paycheque change that was” - Hardy circa ~1999.

The change from Water Wise Pool Services to Mr Pool Man was first coined in 2008 and the company was incorporated in 2014. Tom (Son) and Natalie (Daughter) joined Mr Pool Man from 2009, with each respectfully growing the business to a national, leading, online retailer with a small (but growing) team of passionate pool experts genuinely interested in each and every one of our customers' pools. 

For us, Mr Pool Man is a passion and simply a way of life. We have a no B-S philosophy that we don’t sell or recommend any products we wouldn't put into our own backyard oasis! Trustworthy advice coupled with exceptional lifetime customer support will leave you feeling refreshed, confident and ready for a poolside chat with a coldie!

Mr Pool Man’s experts understand every aspect of pool ownership, with years of experience helping 185,000+ customers across Australia simplify and enjoy their backyard oasis!

Our Philosophy:

We have an unlimited responsibility as a business of quality to ensure the products supplied will maintain their durability for years to come. 

We want to produce educational content for our customers to understand how to use and repair their pool products. As a quality product in the hands of a knowledgeable customer will ensure longevity and is far better value for the consumer. 

By extending the life of a product, this greatly reduces the need for excessive consumption, minimises manufacturing resources and produces less waste, which is not only good for a greater whole, but also gives our customers more time to spend around their pool and most importantly, it's better for our planet!

Our values are:

  • We make a splash on pool ownership with lifetime support, so you can look forward to that arvo dip!
  • When you speak or deal with Mr Pool Man, you will quickly realize how simple we make it, for you and us! Pools don’t have to be complicated, so let us show you how.
  • 35+ years experience, 185,000+ happy customers, thousands of 5 star reviews and a local footprint here in Australia gives every customer confidence they are dealing with pool professionals!
  • We publish and promote our experience into content for our customers to educate themselves, to then save time and money on their pools! When something breaks, come to us and we will help you understand what, why and how and find the best solution to fix it!

Vision: To become the home of pools.

Mission: To simply be A Better Way To Pool!

Mr Pool Man acknowledges the Darkinjung people as the Traditional Custodians of the lands on which our head office (Wyoming, NSW) is located. We pay our respects to their Elders past, present and emerging. We recognise the ongoing connection of all Aboriginal and Torres Strait Islander peoples to their Country, Land and Sea.